Dear Thirsties fans:
Due to changes in our network and email system, a number of emails were incorrectly routed and our support team did not receive them. We apologize for this inconvenience to anyone who sent us an email and did not receive a response. We have now addressed the issue. We are working to reply to all of the support emails that we were able to retrieve. If you do not receive an email from us, and still need further assistance, please respond to us at firstname.lastname@example.org.
Thank you for your understanding,
The Thirsties Team